FAQs

General Web Hosting FAQ

Does bluemoonhost have a "Control Panel" or some other utility to manage my website?
Yes, bluemoonhost features an enhanced user interface that is fully integrated with cPanel. Our single-sign on control panel gives you access to domain registrations, SSL certificates, and other hosting account features. Our hosting accounts feature cPanel which is the industry leading control panel and provides a rich online environment from where you can manage your web hosting.
Can I add software to my account?
Yes. You have complete control over all aspects of your account, including the installation of software. If you install software not included in your hosting plan, we cannot guarantee its functionality and it will not be supported by our technical support staff. However, because we offer support for Perl, PHP, MySQL, and other programming languages, you have very few limitations when it comes to which software you can install. Finally, blemoonhost is constantly adding new and exciting software applications that can be installed automatically through the control panel at any time
Can I monitor my disk space and bandwidth usage?
Yes. You may monitor disk space and bandwidth usage from within your cPanel control panel.
Do you offer Windows based hosting?
Not at this time. bluemoonhost currently runs all Linux based servers.
Do I need technical knowledge to use web hosting?
We’ve made our web hosting services accessible for everyone. We’ve designed our control panel so that it is easy to manage your domains and web hosting in one place. The FTP feature of our web hosting services makes it simple to upload your website. If you’ve never used web hosting before, our support team are available on the phone and online to help you get started.
Do you offer FTP access?
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Do you offer FTP access?
Absolutely. You will have FTP access to your site with all of our packages. What specific software do you support? We support FrontPage extensions. Our secure servers support PHP and Perl scripting and MySQL database capabilities. You will also have a personal CGI-bin supporting your website scripts. Our hosting can support extensive e-commerce capabilities from small, home-based sites to corporate solutions.
Can I buy web hosting without a domain name?

While they both work together, the domain name and the web hosting service are two different things and can each function in different ways.

However, without a domain name there would be no way to access or lead to the information stored in your hosting account. Therefore, the hosting couldn't function.

Domain names, however, can be purchased without web hosting. These domains are considered 'Parked' until such time as their name servers are delegated (or pointed) to a webhost. Advanced DNS records of the domain can also be used to point to other servers, although the IP address must be known. It may also be redirected to another domain name. For example www.mydomain.com and www.mydomain.com.au are both individual domains but one may be redirected to the other. In this case, web hosting only needs to be established on the target domain.

What is most important when considering the purchase of web hosting or registering a domain name is ensuring the quality of service. Accredited with the Australian Domain Name Administrator (auDA), and providing 24-hour technical support, service and quality is at the heart of Netregistry's philosophy.